Privacy Policy

veloxydra.com LLC respects your privacy. This policy explains how we collect, use, and protect personal data in accordance with Ukrainian law.

1. Data Controller

veloxydra.com LLC, EDRPOU 72305505, 45 Khreshchatyk St, Kyiv, 02156, Ukraine, controls personal data processed via veloxydra.com.

2. Personal Data We Collect

We collect identification and contact data (name, email, phone), technical data (IP address, device, browser), and usage data (pages visited). We may also collect data you provide via forms or correspondence.

3. Lawful Basis and Consent

Processing is based on your consent, contract performance, legal obligation, or legitimate interest. Under Law of Ukraine No. 4197-IX 'On Personal Data Protection' (Закон України «Про захист персональних даних» № 4197-IX), consent must be freely given, specific, informed, and revocable. You may withdraw consent at any time.

4. How We Use Personal Data

We use data to provide services, process orders, communicate, improve the site, and comply with Law of Ukraine No. 675-VIII 'On Electronic Commerce' (Закон України «Про електронну комерцію» № 675-VIII) and Law of Ukraine No. 1023-XII 'On Protection of Consumer Rights' (Закон України «Про захист прав споживачів» № 1023-XII).

5. Cookies and Trackers

Cookies processing personal data require prior informed consent under Law of Ukraine No. 4197-IX. You can manage cookies via browser settings.

6. Data Sharing

We do not sell personal data. We may share it with service providers, tour operators, or authorities as required by law, including under Law of Ukraine No. 324/95-ВР 'On Tourism' (Закон України «Про туризм» № 324/95-ВР) for travel services.

7. Your Rights

You have the right to access, rectify, erase, restrict, object, and port your data. You may lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights or contact the State Service of Ukraine for Food Safety and Consumer Protection.

8. Data Security

We implement technical and organisational measures to protect data against unauthorised access, loss, or alteration.

9. Changes

We may update this policy. The current version is posted on this page.

10. Contact

For privacy matters, email contact@veloxydra.com or call +380 978 912 7211. Address: 45 Khreshchatyk St, Kyiv, 02156, Ukraine.